When you configure a multi step form?
You can configure a multi-step form to help users complete complicated tasks. For example, instead of having a single, confusing online order form, configure a multi-step form. The multi-step form presents information from the online order form in multiple focused and concise screens.
Do multi step forms convert better?
Conversion optimization dictates that fewer form fields leads to more conversions. However, using multi-step forms instead of one-step or on-page forms has proven to increase conversions.