What are the four common types of user pain points?
The Types of Customer Pain Points
Customer pain points are often grouped into 4 main types: productivity, financial, process, and support.
What are pain points and challenges?
What are pain points? To put it simply, pain points are problems. They're the daily thorns in your customer's side, and they can range from small frustrations to huge, complex challenges. But pain points are also opportunities, because they tell you exactly what your customer or prospect needs most.