Cancel subscription ux

1. How do I write a cancellation subscription?
2. What is cancel flow?
3. Why do customers cancel subscriptions?

How do I write a cancellation subscription?

Hi (Recipient's name), I would like to cancel my subscription to (service). My details (including personal information, account number, etc.) Please confirm that you have received this email and that my subscription has been canceled.

What is cancel flow?

What is a cancellation flow? A cancellation flow is an automation flow type a user must take when cancellation a product or subscription service. Often referred to as exit surveys or churn surveys, a flow is not just a simple survey.

Why do customers cancel subscriptions?

One of the most common reasons for customer churn are subscribers having too much product. If customers don't have the option or aren't aware of the ability to skip a shipment, change their schedule or try a new product they're likely to cancel their subscription.