Chatbot response on wrong user input

1. What are the limitations of chatbots interactions?
2. What is user input in chatbot?
3. How do chatbots generate responses?

What are the limitations of chatbots interactions?

Chatbots Don't Understand Human Context.

It is one of the significant limitations of chatbots. These chatbots are programmed in a way that they only know what they are taught. They cannot understand humans' context, and this is a massive gap that can even lead to an angry customer.

What is user input in chatbot?

The User Input represents the input parameters of the Flow of a Conversational instance. That is, the different parameters that the chatbot will ask the user when it detects the intent related to the flow.

How do chatbots generate responses?

This is done by making the chatbot respond like a human. Even though they may respond like humans, they do not possess real intelligence. A chatbot simply decides on a response by looking for specific keywords and patterns; it does not understand what it is saying or what the user has said.