How do you announce changes to customers?
The traditional ways to communicate new features are emails, newsletters and even blog posts. Of course nowadays, you should also consider social media platforms! However, it's even more important to have in app notifications for a new feature announcement.
How do you announce a change in process email?
Use simple writing and clearly communicate the nature of the change or process. Emphasize the importance of the change and why your employees should adhere to it. Mention the benefits of new processes or changes, but also consider how this may impact your employees' regular routines.