Itqualityassurance
What is contextual observation?
Contextual research means visiting people in their everyday environment (like their home, work or school) to observe how they do an activity. Watching someone complete a task in familiar surroundings with their own equipment (and usual distractions) can help you understand what they need from your service.
What is contextual user research?
In a contextual inquiry, the UX researcher observes how participants perform certain tasks while having them describe what they are doing through their interaction with the product. Unlike a usability test, the user is interacting with the product in their natural habitat and context of use.
What is a context research method?
Context methods are user-research methods that involve studying users in their real-life environments. The goal of context methods is to learn about users' environments, workflows, tools, pain points, and habits. Three popular context methods are diary studies, field studies, and contextual inquiry.
