Security

Correct UX for the scenario when a user forgets the answers to their security questions?

Correct UX for the scenario when a user forgets the answers to their security questions?
  1. What information can be used as a response to a security question?
  2. What is an example of a security question?

What information can be used as a response to a security question?

Use fake answers: Instead of responding with meaningful information that others can find out, use a false answer that others can't verify, ideally with a random string of characters. In that sense, treat security answers like passwords—the more obscure, the better.

What is an example of a security question?

Here are examples of some common security questions:

In what city were you born? What is the name of your favorite pet? What is your mother's maiden name? What high school did you attend?

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