Itqualityassurance
- What makes a good tooltip?
- What is a balloon tooltip?
- When not to use tooltips?
- What can I use instead of tooltips?
What makes a good tooltip?
An effective tooltip is interesting, relevant, valuable, and helpful. The main goal is to help users discover and learn something useful that they possibly wouldn't have gleaned by themselves. For the best results, make sure to segment your users to show relevant tooltips at the right time for the right users.
What is a balloon tooltip?
Balloon tooltips are similar to standard tooltips, but are displayed in a cartoon-style "balloon" with a stem pointing to the tool. Balloon tooltips can be either single-line or multiline. They are created and handled in much the same way as standard tooltips.
When not to use tooltips?
1. Don't use tooltips for information that is vital to task completion. Users shouldn't need to find a tooltip in order to complete their task. Tooltips are best when they provide additional explanation for a form field unfamiliar to some users or reasoning for what may seem like an unusual request.
What can I use instead of tooltips?
You can use modals, hotspots, and in-app messages to replace tooltips.
