Itqualityassurance
- Why is it important to understand users needs when dealing with designing?
- What refers to whether a design helps user meet their needs and goals?
- Can we do design thinking with no initial user research?
Why is it important to understand users needs when dealing with designing?
The better you understand your users, the more likely you are to design and build a service that works well for them. Who are our users? They are people who need to use the services you are working on. When designing or iterating a government service, start by learning about current and future users.
What refers to whether a design helps user meet their needs and goals?
Usability is a measure of how well a specific user in a specific context can use a product/design to achieve a defined goal effectively, efficiently and satisfactorily.
Can we do design thinking with no initial user research?
User research is the way to do this, and it can therefore be thought of as the largest part of user experience design. In fact, user research is often the first step of a UX design process—after all, you cannot begin to design a product or service without first understanding what your users want!
