- What is refund and cancellation policy?
- Is it possible to cancel a refund?
- Is it possible to cancel an online order?
- Can you cancel a refund on Shopify?
What is refund and cancellation policy?
a) In case, the buyer cancels the order online before the product has been shipped, the entire order amount will be refunded. b) In case the item ordered has been shipped but has not yet been delivered to the buyer, the order can still be cancelled online.
Is it possible to cancel a refund?
No, refunds cannot be cancelled.
Is it possible to cancel an online order?
You have to go through the company's customer service and ask them to cancel the order. Most companies should be able to do it at this stage. Otherwise, you might be able to have your credit card issuer block the purchase, but that usually costs a fee and is probably not worth it.
Can you cancel a refund on Shopify?
If you create a return by mistake, or a customer has changed their mind about requesting a return, then you can cancel the return that you've created. You can only cancel returns in the following situations: The return isn't refunded. The return isn't restocked.