Why can't I use my Windows key?
If your computer has an outdated or corrupt driver, this could cause your keyboard's Windows key to not work. So updating the driver, or uninstalling and reinstalling it, could end up fixing the issue.
Why is Windows key locked?
Some keyboards have a special key that is designed to turn your Windows logo key on or off. You might have accidentally pressed that Win Lock key and disabled your Windows logo key. If that is your case, you can easily resolve the issue by hitting the Win Lock key once again.
What does Windows key do?
Te Windows key provides shortcuts. For example, pressing the key by itself will open the Windows Start menu. Pressing the Windows key together with other keys provides keyboard the user with a rich set of macros for basic Windows functions such as launching a search dialog.