User experience includes all aspects of the end user's interaction with a product or service. Usability is an important aspect of the overall user experience, but it is not the only one. If only usability is considered, many other aspects of the experience are overlooked and user's needs can't be fully met.
- What is the difference between usability and user experience?
- What is included in user experience?
- What is not a user experience?
What is the difference between usability and user experience?
Usability refers to how successfully a user can use a product to accomplish a specific goal. User experience encompasses an end user's entire experience with a product — not just how well the product worked, but how they expected it to work, how they feel about using it, and how they feel about the company overall.
What is included in user experience?
Summary: "User experience" encompasses all aspects of the end-user's interaction with the company, its services, and its products.
What is not a user experience?
Visual Design is not User Experience
Whereas the UX Designer is focused on improving the usability, quality of interaction and making sure that users reach their objective in an efficient and pleasant manner. However, you might see a lot of combined Visual / UX Designers roles.