Usability

E-commerce - Usablity scenarios

E-commerce - Usablity scenarios
  1. What is usability in eCommerce?
  2. What is scenario in usability testing?
  3. What is an example of usability?

What is usability in eCommerce?

Usability encapsulates the user experience. Essentially, it means the ease with which a visitor to your site can interact with it. If a site has strong usability, it provides an experience that is more comfortable and straightforward for its users to navigate.

What is scenario in usability testing?

Scenarios describe the stories and context behind why a specific user or user group comes to your site. They note the goals and questions to be achieved and sometimes define the possibilities of how the user(s) can achieve them on the site.

What is an example of usability?

If for example, a washing machine brand wanted to test the usability of its product, then it would have to test it on a potential customer. To understand whether or not the machine is usable, the company should pick a potential customer and give her a precise task.

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