What is a user experience issue?
Design and user experience mistakes are the flaws that make clients criticize the website usability, refuse purchase or subscription, or even go to competitor websites. These errors are often related to technical issues, website logic, navigation, design, marketing materials, or content problems.
What is poor user experience?
If your site makes it difficult for users to obtain certain information, or if it isn't optimized for viewing on different screens, then you might be contributing to a poor user experience (UX). Poor UX is bad for business and can deter users from visiting your site.