Itqualityassurance
- How do you ask for verification in email?
- What is a verification email address?
- Why is email verification required?
How do you ask for verification in email?
By asking the customer, “Can you please confirm your first and last name?” or “Can you confirm the last four digits of your social security number?” you are politely asking them to verify their identity. Once this step is done, you can move forward and continue helping the customer resolve their issue.
What is a verification email address?
Email verification: The process of determining the status and validity of an email address. Email validation determines whether an email address is valid, meaning it is correctly formatted and matches a working email account.
Why is email verification required?
Email verification helps ensure that your contact list is accurate and error free, that the email addresses you have are active, and that they belong to the people you want to reach.
