Itqualityassurance
- How do you correct a mistake in a newsletter?
- How would you handle an email sent with an error in it?
- How do you respond to a typo error?
How do you correct a mistake in a newsletter?
a) Correct and resend the newsletter
You can do this by adding “Correction:..,” to the start of the subject line. Also, think about whether to resend the email to the entire list or only to those who opened the original email. While errors are never good, you can often lessen the impact with a little levity.
How would you handle an email sent with an error in it?
Fix the Mistake
Make a copy of the email. Name the new email “Revised” or “Updated” so you don't confuse it with the original. Change the subject line. Then use the words: Correction, Oops, and We Apologize in the subject line so your recipients know why they received another email.
How do you respond to a typo error?
Use the words “Correction,” “Oops,” or “We Apologize” in the subject line, so your recipients know why they received another email. Consider using the pre-header for the correction information.
