What are the 3 types of CRM?
The three types of CRM systems are operational, analytical and collaborative.
What does CRM stand for software?
And what is CRM software? To define CRM, you should first understand its history. CRM is an acronym that stands for customer relationship management. Customer relationship management is any tool, strategy, or process that helps businesses better organize and access customer data.
What is the evolving role of software?
3.THE EVOLVING ROLE OF SOFTWARE
Today, software takes on a dual role. It is a product and, at the same time, the vehicle for delivering a product. As a product, it delivers the computing potential embodied by computer hardware or, more broadly, a network of computers that are accessible by local hardware.