- What is live chat widget?
- Which website would you like to add a chat widget to?
- How do I change my tawk to chat icon?
What is live chat widget?
A live chat widget is a popup chat box embedded on your site where visitors can get assistance from customer support agents or bots (or both!). The chat window replaces email for customer support queries and can also serve as a sales channel.
Which website would you like to add a chat widget to?
You can put the chat widget on Facebook Messenger, WhatsApp, and even Slack so your customers can find you on whichever platform they're using.
How do I change my tawk to chat icon?
Click on the 'Administration' (Gear) icon in the upper menu of the dashboard. Then click 'Chat Widget.