How could we use the Google Play's or App store's reviews as useful data for UX improvements?

1. How do I improve my app store rating?
2. How does Google Play rating work?
3. How apps are rated on Google Play?

How do I improve my app store rating?

When you respond to users directly in the Apple App Store, you can tap them to update their reviews, which gives you a second chance to gain positive feedback. Data supports the value of replying to your users' reviews, as according to Apple, developers who reply to reviews can increase their star ratings up to .

How does Google Play rating work?

Google Play rating: Your app rating shown to users on Google Play. This is calculated based on your most recent ratings. Lifetime average rating: Your average rating from when you first launched your app. Users: The total number of users who have rated your app.

How apps are rated on Google Play?

Content ratings are used to describe the minimum maturity level of content in apps. However, content ratings don't tell you whether an app is designed for users of a specific age. Ratings are typically based on a number of factors, including sexual content, violence, drugs, gambling, and profane language.