Checkout

How many steps should a checkout process have?

How many steps should a checkout process have?

As a best practice, a checkout should not have more than three or four steps. Checkouts that have too many steps will causes shoppers to abandon the cart and your business will lose a sale. Be sure to display the checkout progress to show customers how many steps are left before completing the purchase.

  1. What is the checkout process?
  2. How do I complete the checkout process?
  3. What makes a good checkout?

What is the checkout process?

The checkout process is the series of steps a customer follows to purchase the items in their shopping cart on an ecommerce store. This includes every step that a customer goes through to proceed through to checkout. An ideal checkout flow will have a smooth, frictionless user experience.

How do I complete the checkout process?

To get to the end the user must input details such as delivery options, making a payment, filling out a form and signing in or registering for a guest checkout these steps make up your checkout flow. However, these steps in your checkout flow must be optimised for user experience.

What makes a good checkout?

The best checkouts will have a clear flow and will be designed to be seamless and frictionless for the user. This will vary somewhat based on what you sell. For example, digital goods will never require shipping details as the product will be directly downloaded.

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