How does change impact stakeholders?
Different stakeholder groups will be affected in different ways by these changes in business objectives – owners may earn less dividends in the short-term, managers may need to learn new skills, employees' jobs might be lost and customers may have less choices of goods and services.
How do you involve stakeholders in user research?
The best way to involve stakeholders is often to do informal interviews asking what they know about the project, how they are involved in the project, what the history of the project is, and how users/customers have already been involved.