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- How could you test for cognitive friction in design?
- What are the types of friction in UX?
- What is friction in UX?
How could you test for cognitive friction in design?
You can also test for cognitive friction during the development lifecycle at each iteration of the product: Conduct expert evaluations – cognitive walkthroughs and heuristic evaluation can be valuable tools when deployed by usability analysts.
What are the types of friction in UX?
Three key categories of user friction are emotional friction, interactive friction, and cognitive friction. Here's a quick look at what can cause each of these kinds of user friction.
What is friction in UX?
Friction in UX design is when something in the design slows the user down or makes it hard for them to accomplish their task. This can be a pop-up advising a user to sign up for a newsletter, an empty state page, or an “Are you sure you want to delete this” message.
