Itqualityassurance
What are the 4 standard parameters to validate your idea?
monetisation, innovation, scalability & product market-fit.
How do you validate customer service?
It may sound ambiguous, and validating customer concerns can come in many forms as long as you're actively listening, asking questions, learning from the experience, and thanking them for their time. Often times, making customers feel validated is simply showing that you take them seriously.
