Change

How to prompt existing customers to change their passwords

How to prompt existing customers to change their passwords
  1. How do you help a customer who forgot their password?
  2. How do I force a user to change password?
  3. How often should users be forced to change their passwords?

How do you help a customer who forgot their password?

In summary, if your customer says, “I can't log in!” ask them how they accessed the sign-in page. If they are in the right place, send them a reset link. Send them the correct sign-in link if they're in the wrong place. Verify their email address to make sure they receive the password reset email.

How do I force a user to change password?

Start Active Directory Users and Computers. Right-click the name of the user whose password you want to change, and then click Properties. Account Options area, click to select the User must change password at next logon check box. OK.

How often should users be forced to change their passwords?

Cybersecurity experts recommend changing your password every three months. There may even be situations where you should change your password immediately, especially if a cybercriminal has access to your account.

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