Itqualityassurance
- What is a user controlled interview?
- How do you ask a user interview question?
- What are the main differences between user interview and usability testing?
What is a user controlled interview?
This is an interview that is conducted after (or during) a user observation—it's an interview “in context” with usage. You'll find these are very common in usability testing, the assessment of products and even in information visualization.
How do you ask a user interview question?
Questions for Getting to know the user:
Please tell me about your relation to the [project topic]? Describe your typical day at [role environment]? When you are on a computer and the internet, are there any challenges you face accessing information?
What are the main differences between user interview and usability testing?
In a usability test, users interact with the design. User data is behavioral. Users report their beliefs and perceptions in an interview. Researchers observe what the users do.
