Itqualityassurance
- What is the disadvantage of a suggestion box?
- Why do suggestion boxes fail?
- Is a suggestion box a good idea?
What is the disadvantage of a suggestion box?
Disadvantages of suggestion boxes offline or online
Employees may drop an uncoordinated comment that they wouldn't have said in person to the management. The manager might be flooded with irrelevant feedback or comments that could result in time and resources wasted.
Why do suggestion boxes fail?
Lack of feedback and collaboration
Suggestion boxes are an input-only system. Staff drop their ideas in the hole, and receive no immediate feedback (often, no feedback at all). This apparent lack of interest in their ideas diminishes their desire to contribute, and the suggestion box fails.
Is a suggestion box a good idea?
Better communication: A suggestion box can improve communication between management and employees by giving them a formal way to share their ideas. Increased innovation and problem-solving: The suggestion box encourages employees to not only identify problems but also suggest solutions.
