Questions

Is asking 'balanced' leading questions the right way during user interviews?

Is asking 'balanced' leading questions the right way during user interviews?
  1. Should you ask leading questions in an interview?
  2. Why is asking leading questions problematic in interviewing?
  3. How do you not ask leading questions in UX research?

Should you ask leading questions in an interview?

A leading question is one that suggests or tends to suggest its own answer. It often assumes a fact that has not yet been established. It sometimes calls for a 'yes' or 'no' response. Leading questions should not be used when interviewing children.

Why is asking leading questions problematic in interviewing?

Leading questions result in biased or false answers, as respondents are prone to simply mimic the words of the interviewer. How we word these questions may affect the user response and also may give them extra clues about the interface.

How do you not ask leading questions in UX research?

' How can I avoid asking a leading question? To avoid asking leading questions, don't use words related to feelings and/or sentiment in your questions. Be mindful of the order of your questions, and create an open environment, encouraging your UX research participants to share their thoughts.

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