Jira

Jira mention user in comment not working

Jira mention user in comment not working
  1. How do I mention a user in a Jira comment?
  2. Why can't I tag people in Jira comments?
  3. How do I mention CC in Jira comments?

How do I mention a user in a Jira comment?

To mention a person using autocomplete, type '@' in the editor, then start typing their name. Choose the person you want to mention from the list of suggestions. You can use autocomplete mentions in Jira Software Cloud as well.

Why can't I tag people in Jira comments?

In order to @ mention other users on Jira issues, you must have the Browse users and groups Global Permission. If you do not have this permission, when you type @ a list of users will not appear.

How do I mention CC in Jira comments?

Go to the relevant project's Notification Scheme (either via the page ⚙ > Issues > Notification Schemes or via the page Project Settings > Notifications) and add notification for the relevant Event. For example: Notify CC users when the particular Issue is updated.

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