Itqualityassurance
- How do you add multiple approval steps in approval process in Salesforce?
- What is multi level approval?
How do you add multiple approval steps in approval process in Salesforce?
You can add steps to an approval process only if it is inactive. From the approval process, click New Approval Step, and follow the wizard. Steps are executed in the order specified. Control which records are part of the approval step by setting the step's criteria.
What is multi level approval?
Multi-level Approvals are also used for requests that require multiple individuals or Teams to provide approval during each stage of an Approval process. For example, the Networking Team might need to approve a Change Request before it is sent to the CAB (Change Advisory Board) for approval.
