Chat

Offering live chat support Specific tasks at first, or anything & everything?

Offering live chat support Specific tasks at first, or anything & everything?
  1. What is chat support process?
  2. What is live chat in customer service?

What is chat support process?

Chat support is a common method of customer service or support that offers assistance to customers through the use of a messaging app or online chatbot. Delivered by live agents or through artificial intelligence (AI), chat support supplements more traditional customer service channels, such as voice or email.

What is live chat in customer service?

Having your customer on a chat, you can check their orders, monitor their performance or even share a screen with them. It leads to a quick problem resolution, increases customer happiness and gives you more time to focus on growing your business.

Survey What's the difference between third-party surveys and follow-up questionnaires?
What's the difference between third-party surveys and follow-up questionnaires?
What's the difference between questionnaires and surveys?What is follow up survey in research? What's the difference between questionnaires and surv...
Design Design challenge for a job interview
Design challenge for a job interview
How do I prepare for a design challenge interview?How do you write a good design challenge? How do I prepare for a design challenge interview?Use Co...
Nested What is the concensus on links or buttons on the context of nested routes?
What is the concensus on links or buttons on the context of nested routes?
What are nested routes?What are nested routes in react router?Can we use nested switch in react router? What are nested routes?To recap, nested rout...