- How do I embed a live chat on my website?
- Should I add live chat to my website?
- What is live chat integration in website?
How do I embed a live chat on my website?
Embed chat widget in your web portal
Go to Channels > Chat. Open the chat widget you want to embed in your website. On the Basic details tab, copy the widget snippet code from the Code snippet section. Paste the chat widget snippet code in the HTML source <body> of your website.
Should I add live chat to my website?
Adding a live chat to your website can enhance both your sales and customer support efforts. After all, a live chat opens up a brand new communication channel with your website users. One that is also instant and multi-platform friendly.
What is live chat integration in website?
Live chat is a form of customer messaging software that allows customers to speak directly with a company's representatives — usually those in customer service and technical support and other roles. Live chat is a messaging system for business which works as a pop-up chat window within a company's website.