What is a product feedback?
Product feedback is opinions about your product, both postive and negative, shared by anyone who uses your product. This type of feedback can be collected in various ways – online customer reviews, in-app surveys, interviews, customer support tickets, and more.
What is a user feedback?
What is user feedback? User feedback is qualitative and quantitative data from customers on their likes, dislikes, impressions, and requests about a product. Collecting and making sense of user feedback is critical for businesses that wish to make improvements based on what their users need.
How do product managers get user feedback?
Surveys allow product managers to ask customers questions in order to obtain their opinions. They are a low-cost, scalable way to capture feedback on a wide variety of topics. Survey data can help you turn your assumptions into facts and support or disprove hypotheses you have about customers and the product.