How do users scan websites?
The F-shaped scanning pattern is the most common. Readers first scan from left to right at the top of a section or page. They then move down the page a bit and again scan from left to right. Finally, they scan the left side of the section or page from top to bottom.
What methods would you use to try to understand users needs of the site?
Traditional UX Research #
User interviews and contextual inquiries, focus groups, and surveys are commonly used research techniques to understand actual users, along with their needs, expectations, and goals.