Reset password with MFA

1. What is MFA password reset?
2. Does self service password reset require MFA?
3. How do I reset my Office 365 MFA password?

What is MFA password reset?

If a user has lost their mobile device, they can use their recovery code to log in. If they do not have a recovery code, they will need their tenant administrator to reset their multi-factor authentication (MFA). This action is equivalent to removing or deleting the user's MFA registration.

Does self service password reset require MFA?

Self-Service Password Reset (SSPR) allows you to reset your Microsoft 365 account password yourself by confirming your identity with the MFA method. This avoids a call to the service desk to reset your password. To register for MFA and Self-Service Password Resets, follow the steps below.

How do I reset my Office 365 MFA password?

To change your password using the Office 365 portal

Select Security & privacy > Password. Type your old password, create and confirm your new password, and then select Submit.