Security question What questions do you ask?

1. What is a security question?
2. Why do we ask security questions?
3. How many security questions should be asked?

What is a security question?

Security questions are a common method of identity authentication—one you've probably encountered before. When creating an account or signing up for a service online, users will confidentially share the answers to secret questions with a provider.

Why do we ask security questions?

These questions help identify users if they forget their password for an account login. Companies use these questions to ensure the account owner is the person trying to retrieve or reset a password. Websites that utilize passwords often ask you to select more than one security question when you set up an account.

How many security questions should be asked?

However, there is common ground on the best basic questions. A three-question check comprehensively tests a caller's identity. Most call centres ask for an account or reference number, then the customer's name, and then their address, postcode or date of birth.