- What license is required for SSPR?
- Who can use self-service password reset?
- How does self-service password reset work?
What license is required for SSPR?
If you are planning for SSPR for Cloud users, then you will need to have an Azure AD Basic, Premium P1 or P2, or a Microsoft 365 Business subscription. If you are synchronizing your users from your on-premises Active Directory, then you will need an Azure AD Premium P1 or P2 or a Microsoft 365 Business subscription.
Who can use self-service password reset?
When you test self-service password reset, use a non-administrator account. By default, Azure AD enables self-service password reset for admins. They're required to use two authentication methods to reset their password.
How does self-service password reset work?
Self-service password reset (SSPR) is the functionality that allows users to reset their passwords without requiring assistance from an administrator, tech support, or help desk. The process works by providing prompts users follow to unlock their accounts and change their passwords.