Itqualityassurance
- What are the limitations of SUS?
- Is SUS quantitative or qualitative?
- How do you assess system usability?
- Does SUS measure satisfaction?
What are the limitations of SUS?
Limitation 2: A SUS Score is not a diagnostic test
The SUS score cannot tell you specifically which parts of your website or product cause users issues. To get that data, you need to observe users interacting with a website or product. For this reason, the score is most useful when coupled with UX study results.
Is SUS quantitative or qualitative?
The System Usability Scale (SUS) is a tool used to quantify the satisfaction of a digital user experience. Often used alongside results for effectiveness and efficiency, the scoring provides your project with a valuable quantitative measure of experience.
How do you assess system usability?
The System Usability Scale is a Likert Scale which includes 10 questions which users of your website will answer. Participants will rank each question from 1 to 5 based on how much they agree with the statement they are reading. 5 means they agree completely, 1 means they disagree vehemently.
Does SUS measure satisfaction?
The System Usability Scale (SUS) is a standard survey created by the American John Brooke in 1986, designed to be both simple and quick. The SUS survey, made up of 10 questions, aims to determine user satisfaction with a service (software, app, website, etc.) or system (telephone, computer, etc.).
