What is task analysis in DT?
Task analysis is one of the tools that you can use during the “define” stage of the Design Thinking process. The most frequent deliverable of a task analysis activity is a diagram explaining the steps that a user must take in order to complete a goal.
What is a task analysis in design?
Task analysis is the process of analyzing the number of steps (tasks) a user has to complete to get their jobs to be done (JTBD) when using your product. It helps UX designers and product managers understand user behavior and eliminate unnecessary steps in the user path.