What is Technician Scheduling? Technician scheduling is the process by which field service organizations (FSOs) and businesses like HVAC, pool maintenance, and fire inspection companies schedule technicians to service customer orders.
What is the role of scheduling?
Scheduling is the art of planning your activities so that you can achieve your goals and priorities in the time you have available. When it's done effectively, it helps you: Understand what you can realistically achieve with your time. Make sure you have enough time for essential tasks.
What is service scheduling system?
Service scheduling is the process that helps streamline work orders and assign the right job to the right dispatcher at the right time. In a field service management software, service scheduling refers to the process of assigning field technicians to work orders.