Maturity

The Keikendo Maturity Model for developing an organization's UX capabilities

The Keikendo Maturity Model for developing an organization's UX capabilities
  1. What characterizes organizations at Stage 3 emergent of NN G's latest UX maturity model?
  2. What is a design maturity model?
  3. What value mapping an organization's UX maturity level can provide?

What characterizes organizations at Stage 3 emergent of NN G's latest UX maturity model?

The common threads running through all stage-3 organizations are inconsistency and lack of strategic alignment. Support for and application of user-centered thinking is erratic and varies from one team or one leader to another. These challenges can occur in a few different types of organizations.

What is a design maturity model?

This maturity model defines the stages of evolution an organization goes through to reach maturity, enabling business leaders to understand their current state as well as the next set of skills, capabilities, tools, and systems they will need to advance.

What value mapping an organization's UX maturity level can provide?

I think mapping an organization's UX maturity label can provide that enables organizations to categorize the quality and effectiveness of their processes. While there are somewhat different approaches to UX maturity, they generally show an organization passing through multiple stages.

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