Itqualityassurance
- Should you use tooltips?
- Should buttons have tooltips?
- What can I use instead of tooltips?
- What makes a good tooltip?
Should you use tooltips?
Tooltips are best when they provide additional explanation for a form field unfamiliar to some users or reasoning for what may seem like an unusual request. Remember that tooltips disappear, so instructions or other directly actionable information, like field requirements, shouldn't be in a tooltip.
Should buttons have tooltips?
If you're introducing the button as a new element & needs to draw users' attention you should use tooltip. It will help users to learn. *If the button explains itself clearly, we should not use tooltip.
What can I use instead of tooltips?
You can use modals, hotspots, and in-app messages to replace tooltips.
What makes a good tooltip?
An effective tooltip is interesting, relevant, valuable, and helpful. The main goal is to help users discover and learn something useful that they possibly wouldn't have gleaned by themselves. For the best results, make sure to segment your users to show relevant tooltips at the right time for the right users.
