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What is a user journey in UX?
More UX Methods Questions
What are user journeys? A user journey is a path a user may take to reach their goal when using a particular website. User journeys are used in designing websites to identify the different ways to enable the user to achieve their goal as quickly and easily as possible.
Why is user journey important in UX?
Why Should Designers Use a User Journey? A user journey is used for understanding and addressing user needs and pain points. The entire point of the user journey is to understand user behavior, uncover gaps in the user experience, and then take action to optimize the experience.
