What do UX researchers do?
On a standard day, a UX researcher works to gather detailed information from users through both qualitative and quantitative means. Interviews, diary studies, and usability testing are all used to collect and evaluate data systematically.
What is the most important skill for a user researcher?
Empathy is key to understanding people and their needs. Empathy enables user researchers to be more observant, ask better questions, and discover deeper insights. Without empathy, a researcher can gather facts about what people do and say during a session, but cannot truly understand what those facts mean.