What is user input in chatbot?
The User Input represents the input parameters of the Flow of a Conversational instance. That is, the different parameters that the chatbot will ask the user when it detects the intent related to the flow.
What is chatbot experience?
A chatbot is a software or computer program that simulates human conversation or "chatter" through text or voice interactions. Users in both business-to-consumer (B2C) and business-to-business (B2B) environments increasingly use chatbot virtual assistants to handle simple tasks.
What is the purpose of a chatbot?
Chatbots, also called chatterbots, is a form of artificial intelligence (AI) used in messaging apps. This tool helps add convenience for customers—they are automated programs that interact with customers like a human would and cost little to nothing to engage with.