Itqualityassurance
What are the UX metrics?
UX metrics are a set of quantitative data points used to measure, compare, and track the user experience of a website or app over time. They are vitally important for ensuring UX design decisions are made and evaluated using fair evidence rather than opinions.
What is the most important metrics for user experience in any website?
Customer Retention Rate
This is perhaps the most important straightforward retention metric showing whether your retention strategy is working or rather if users are satisfied enough by your product to come back. Of course, the higher the retention rate, the better.
