Itqualityassurance
When should you do a UX survey?
UX surveys focus on customer-product interaction. The best time to perform a UX survey is during the designing or development stage. Conducting a UX survey is a part of user research and should complement other research methods.
What is the purpose of a UX survey?
UX surveys collect customer feedback to help you make sense of user behavior—they give you insight into how people are experiencing your product, in their own words, so you can learn what works and what doesn't and prioritize changes to improve UX.
How long should a UX survey be?
The length of a survey should always take into consideration the time taken to respond. On an average, if a survey takes more than 5–7 minutes, the users feel distracted and would click any of the buttons on screen to get done with the task and submit their response.
