Itqualityassurance
- When you specify a status in a step when does it get updated in PEGA?
- What are the statuses of a case?
- When modeling the life cycle of a case?
When you specify a status in a step when does it get updated in PEGA?
If you set the case status on a stage, Pega Platform automatically updates the case status to the value defined for that stage when the case advances to the stage.
What are the statuses of a case?
Case status means whether a case is open, closed, re-opened due to a probation violation, or inactive.
When modeling the life cycle of a case?
This model enables business users to see and interact with a case the same way that they think about it. Each case life cycle contains stages, processes, and steps. For example, the case life cycle for an Onboarding case type allows the HR, Facilities, and IT teams to set up a new employee for their first day.
