Itqualityassurance
How do you respond to a support request email?
Be polite: Try to be kind and positive in your response. Let the customer know you empathize with them. Find an answer: It is important to answer any questions the customer has to aid in their satisfaction. Offer a solution: If you can, offer a solution for how your company can improve the customer's experience.
What is a professional email address to use?
The most standard and recommended form of a professional email address is of course the [email protected] format. But there are some other ways you can get a professional email address, such as: [email protected]. [email protected].
