Service

Best Practices for Service Catalogs? [closed]

Best Practices for Service Catalogs? [closed]
  1. How do you manage a service catalog?
  2. What makes a good service catalogue?

How do you manage a service catalog?

The key activities within the service catalog management process should include: Agreeing and documenting a service definition and description for each service with all relevant parties Interfacing with service portfolio management to agree the contents of the service portfolio and service catalog.

What makes a good service catalogue?

Provide a clear description for each product or service

Answers to frequently asked questions regarding a product or service can help customers quickly find their own answers. Examples of common questions are: How do I set up the WiFi connection on my telephone?

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