Best way to get feedback from a user on a product?

Interviews, Polls, and User Surveys The best way to get an answer is to ask a direct, simple question. Interviews, polls, and surveys are leading strategies for customer feedback gathering. However, you should be smart with these three approaches. Interviews are good at the idea validation stage.

1. What is the best way to get customer feedback?
2. How do product managers get user feedback?

What is the best way to get customer feedback?

The best way to get a candid response from a customer is to simply ask for one. Since email enables you to send a one-to-one request, you can ask for more personal feedback than in a survey.

How do product managers get user feedback?

Surveys allow product managers to ask customers questions in order to obtain their opinions. They are a low-cost, scalable way to capture feedback on a wide variety of topics. Survey data can help you turn your assumptions into facts and support or disprove hypotheses you have about customers and the product.